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Online Learning Specialist / Contractor

Help us change the world!

At TechSoup you'll find the raw energy of a start-up, an extraordinary vision, and a group of brilliant, talented, quirky people who believe fiercely that the benefits of technology should be available to everyone! We are a nonprofit organization that believes that technology is a powerful enabler for social change

Position Summary:

The Online Learning Specialist role requires an individual with a familiarity with and passion for community engagement through online tools. This person will provide direct support for webinars, online course content, and communication to nonprofits and libraries. This position plays a key role in enhancing the technical capacity of nonprofits, public libraries, and NGOs.

Major Duties and Responsibilities:

  • Online Learning Coordination and Delivery
  • Coordinate communications to learners for live events and online learning courses
  • Set up and assist conducting webinars
  • Assist in web production of online courses working in WordPress environment
  • Assist in the coordination and support of presenters in development and delivery of webinar content
  • Manage online promotion of webinar and other online events on TechSoup Courses Learning Management System, and TechSoup for Libraries.
  • Coordinate communication process from speaker/expert development calls through the webinar planning and post-wrap-up process
  • Coordinate the archiving of webinars on the and or TechSoup for Libraries websites
  • Plan outreach for webinars in collaboration with staff
  • Maintain schedules and documentation for events


Education and Experience

  • Bachelor’s Degree or equivalent
  • One to three years of experience providing online training through standard web conferencing tools such as GoToWebinar, ReadyTalk, Google Hangouts, and other platforms
  • Experience working with LMS platforms or developing online course content strongly preferred
  • One to three years of experience consulting or working with nonprofit organizations and public
  • libraries or equivalent experience preferred
  • Knowledge, Skills, and Abilities
  • Audio/visual experience required
  • Excellent computer skills
  • Sense of humor
  • Exhibit professionalism and flexibility in the midst of a fast-paced, deadline-driven environment required
  • Critical thinking and creative ideas required
  • Ability to manage workload and prioritize tasks required
  • Demonstrated ability to work with technology experts on collaborative projects required
  • Ability to effectively communicate verbally and in writing required
  • Manage multiple projects simultaneously required
  • Understanding of the technology needs of nonprofits and libraries and the challenges in implementing technology solutions to the sector preferred


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