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Community Research and Planning Internship

The Caravan Studios Internship Program offers interns a combination of practical real world experience, formal and informal mentoring, and opportunities to develop networking and community-building skills. We offer a unique, well-rounded, and hands-on internship experience in a supportive and dynamic nonprofit environment, as well as an introduction to future employment and career opportunities.

Caravan Studios is a division of TechSoup, a 501(c)(3) nonprofit organization located in San Francisco, CA. We build apps that help communities organize, access, and apply local resources to their most pressing problems. Our design thinking methodology includes community input throughout, ensuring that the developed applications meet the needs of the community.


This internship is for individuals who are interested in developing and expanding their knowledge in research and planning for social good. Interns will be introduced to our design methodology which includes community input throughout the design and development process. Our use of community-centered design methodology ensures that the tools we build will best meet the specific needs of the community served.

The intern will focus on identifying geographic and political regions where Caravan Studios tools and resources can be best utilized, using a “Community Discovery” process which includes analyzing and researching the community (at the individual level) and identifying their needs. Following that analysis we explore and research the community (at the organizational level, i.e. NGOs, educational institutions, public and private organizations, etc.) to identify existing programs and services, resulting in a Community Discovery landscape.

The Community Discovery landscape is a key document for the use and distribution of our apps, programs, and services as they identify the types of programs, resources, and services to implement.  It will also inform the development of new and/or existing programs and service that are in demand among community members.

Please note: this unpaid internship is part-time during the school year (2-3 days per week) and eligible to be full-time during the summer, lasting from three months (minimum) to six or nine months (preferred). The internship is located in the San Francisco office with remote access possible for some activities as appropriate and effective.

To apply, submit a cover letter and resume to Mary Duffy, Director of Educational Programs, Caravan Studios.

Duties and Responsibilities

  • Research topics that inform and strengthen team assumptions regarding apps and their application in the identified community.
  • Research and analyze existing data to find and map organizations and communities who can best utilize Range resources.
  • Gather materials and data for various projects and reports; write summaries of project findings as requested.
  • Assist with the preparation of project-related reports, manuscripts, and presentations.
  • Focus on the recruitment, communication and support of the communities who will be utilizing our tools and services:
  • Support community introductory sessions highlighting Caravan products, processes, and services.
  • Contribute to training and support materials for distribution in print and online.
  • Communicate with and engage the community through social media channels and campaigns.
  • Facilitate community support/focus groups for organizations utilizing our tools and services.

Expected project outcomes:

  • Perform qualitative analysis and/or quantitative analyses of data, using computer software as applicable.
  • Verify the accuracy and validity of information gathered.
  • Produce tables, graphs, fact sheets, and written reports summarizing research results.
  • Edit and submit protocols and other required research documentation.

Goals for the intern:

  • Further develop applicable research and planning skills.
  • Participate in an innovative internship where interns can broaden their knowledge, skills and experience to effectively utilize tools for social good.
  • Develop Portfolio examples to share with future employers.


  • Excellent writing, analytical, communication, and research skills.
  • Detail-oriented and highly organized.
  • Ability to meet deadlines, work collaboratively, and manage several projects at once.
  • Extensive research experience; knowledge of qualitative and/or quantitative strategies.
  • Excellent telephone and email communication skills.
  • Ability to represent Caravan Studios and TechSoup in a professional manner.


  • All interns must be enrolled in a college class or program as a Senior, or Graduate student with an overall grade point average of 3.0 (B or better).
  • Must receive academic credit for the internship.


TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

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