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Community Research and Planning Internship

The Caravan Studios Internship Program offers students a combination of practical real world experience, formal and informal mentoring activities, and opportunities to develop networking and community-building skills. Although our internships are unpaid, we offer a unique and well-rounded internship experience that provides excellent hands-on experience in a supportive and dynamic nonprofit environment, as well as an introduction to future employment and career opportunities.

About Caravan Studios

Caravan Studios is a division of TechSoup, a 501(c)(3) nonprofit organization located in San Francisco, CA. We build apps that help communities organize, access, and apply local resources to their most pressing problems. Our design thinking methodology includes community input throughout, ensuring that the developed applications meet the needs of the community.

Internship Opportunity

This internship is geared for individuals who are interested in developing and expanding their knowledge in research and planning for the social good. Interns will be introduced to our design methodology which includes community input throughout the design and development process. Our use of community centered design methodology ensures that the tools we build will best meet the specific needs of the community served.

The intern’s work will focus on identifying geographic and political regions where Caravan Studios tools and resources can be best utilized. This work will be done using a “Community Discovery” process. That process includes analyzing and researching the community (at the individual level) and identifying their needs and demands. Following that analysis we explore and research the community (at the organizational level, i.e. NGOs, educational institutions, public and private organizations, etc.) to identify existing programs and services.  The end result of this will be a Community Discovery landscape.

The Community Discovery landscape is a key document for the use and distribution of our apps, programs and services as they identify the types of programs, resources and services to implement.  It will also inform the development of new and/or existing programs and service that are in demand among community members.

Internship Eligibility

All interns must be enrolled in a college class or program as a Senior, or Graduate student; should have an overall grade point average of 3.0 (B or better); and must receive academic credit for the internship. We will only select students who can earn course credit at the college level or above.


Research topics that inform and strengthen team assumptions regarding apps and their use and application in the identified community. As part of that work students would be asked to:

  • Research and analyze existing data to find and map organizations and communities who can best utilize Range resources.
  • Gather materials and data for various projects and reports; write summaries of project findings as requested.
  • Assist with the preparation of project-related reports, manuscripts, and presentations.
  • Perform qualitative analysis and/or quantitative analyses of data, using computer software as applicable.
  • Verify the accuracy and validity of information gathered.
  • Produce tables, graphs, fact sheets, and written reports summarizing research results.
  • Edit and submit protocols and other required research documentation.
  • Research topical areas as requested including the completion of comprehensive literature and web searches.

Planning work will focus on the recruitment, communication and support of the communities who will be utilizing our tools and services. Work can include:

  • Support community introductory sessions highlighting Caravan products, processes and services.
  • Contribute to training and support materials for distribution in print and online format.
  • Communicate with and engage the community through social media channels and campaigns.
  • Facilitate community support/focus groups for organizations utilizing our tools and services.

Skill and Experience Needed

  • Excellent writing, analytical, communication, and research skills
  • Detail-oriented and highly-organized
  • Ability to meet deadlines, work collaboratively and manage several projects at once
  • Extensive research experience; knowledge of qualitative and/or quantitative strategies
  • Excellent telephone and email communication skills
  • Ability to represent Caravan Studios and TechSoup Global in a professional manner


  • 2-3 days per week during the school year; possibly full-time during the summer
  • Remote access may be possible for some activities as appropriate and effective
  • Minimum of 3 month internship; optimally 6 – 9 month


  • Access to extensive nonprofit and technologist network
  • Further develop applicable  research and planning skills
  • Participate in an innovative internship where students can broaden their knowledge, skills and experience to effectively utilize tools for social good
  • Work with a dynamic and enthusiastic team  committed to the work and the mission of the organization, as well as to supporting and engaging interns in our efforts
  • Develop Portfolio examples to share with future employers
  • Access to technologically innovative ideas/products

Start Date:

Fall 2017

This is an unpaid internship

To Apply

Submit cover letter and resume to Mary Duffy, Director of Educational Programs, Caravan Studios.

To Apply

Please submit all materials here (cover letter, resume, and writing samples) to Mary Duffy, Director of Educational Programs, Caravan Studios.

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